BEST PRICE GUARANTEE

ONCE ON THIS ISLAND is offering Broadway’s first ever Best Price Guarantee. Similar to price guarantees offered by hotels, ONCE ON THIS ISLAND will ensure the best ticket prices are available on the official ticketing channel, OnceOnThisIsland.com, for all theatregoers to enjoy. At the time of purchase, if a theatregoer finds a lower-priced ticket on a bona fide ticketing website than the price offered on OnceOnThisIsland.com for the same category of ticket, the production will guarantee you the lower price.

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RULES AND REGULATIONS:

The Best Price Guarantee is not applicable to prior purchases. Claims must be made no less than 48 hours prior to the desired performance. Guarantee is based on the base ticket price and is exclusive of ancillary fees. Guarantee applies only to the price printed on the physical ticket or the base ticket price published on a verified public listing or authorized ticketing channel. Guarantee applies only to single ticket purchases and not to groups of 10 or more. Group rates are excluded. Guarantee is subject to availability and not dependent on comparable seating locations. Further restrictions may apply.

If you find a ticket price advertised on an official promotional partner site for less than what the official ticketing site is offering, OnceOnThisIsland.com, prior to making your purchase, please take a screenshot of the ticket price, performance date, seat location, and website URL and email it to guarantee@onceonthisisland.com. A representative from the show will contact you with the next steps to validating and matching that ticket price. You can also bring the same materials listed above to our box office at Circle in the Square Theatre, located at 235 West 50th Street.

3 ways to buy

ONLINE

Get TicketsPremium TicketsGet An Experience

IN PERSON

Circle in the Square logo Circle in the Square Theatre
235 W 50th St
New York, NY 10019
Get Directions

By Phone

Call 1-800-447-7400

GROUP TICKETS

GROUPS 10+
Call 855-329-2932 orGroup Tickets

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FAQs

ONCE ON THIS ISLAND is offering Broadway's first ever Best Price Guarantee. Similar to price guarantees offered by hotels, ONCE ON THIS ISLAND will ensure the best ticket prices are available on the official ticketing channel, OnceOnThisIsland.com, for all theatregoers to enjoy. At the time of purchase, if a theatregoer finds a lower priced ticket on a partner website than the prices offered on OnceOnThisIsland.com, the show will guarantee you this price.

If you find a ticket price advertised on an official promotional partner site for less than what the official ticketing site is offering, OnceOnThisIsland.com, prior to making your purchase, please take a screenshot of the ticket price, performance date, seat location, and website URL and email it to guarantee@onceonthisisland.com. A representative from the show will contact you with the next steps to validating and matching that ticket price. You can also bring the same materials listed above to our box office at Circle in the Square Theatre, located at 235 West 50th Street.

Prior to making your purchase, please take a screenshot of the ticket price, performance date, seat location, and website URL and email it to guarantee@onceonthisisland.com. A representative from the show will contact you with the next steps to validating and matching that ticket price. You can also bring the same materials listed above to our box office at Circle in the Square Theatre, located at 235 West 50th Street.

Yes, if we ever make a discount price available through a listing site, the same price will be also be available through our box office in a similar seating location. If you find a lower price please refer to the question above about how to contact a representative.

The show will only be responsible for matching prices offered on approved sales ticketing partners, including but not limited to BroadwayBox, Theatermania, Playbill, and Goldstar. A select number of charitable organizations are excluded from price matching, including but not limited to the Theatre Development Fund. Please note, terms do not apply for sales associated with NYC & Co. Broadway Week for performances January 16, 2018 – February 4, 2018.

Yes, if you find a lower ticket price that isn’t offered on our official website, you can bring that offer in person to the Circle in the Square Theatre. A representative at the box office will be able to assist you further.

The Best Price Guarantee is not applicable to prior purchases. Claim period is prior to booking and is not applicable to reservations made within 48 hours of purchased performance time.
Guarantee is based on the base ticket price and is exclusive of ancillary fees. Guarantee applies only to the price printed on the physical ticket or the base ticket price published on a verified public listing or authorized ticketing channel. Guarantee applies only to single ticket purchases and not to groups of 10 or more. Group rates are excluded. Guarantee is subject to availability and not dependent on comparable seating locations. Further restrictions may apply.

Once On This Island is presented “in the round.” This means that seating goes completely around the stage, which is located directly in the center, similar to a stadium. Because of this, every single seat gives you a good view of the entire stage.

The Circle in the Square Theatre is located in midtown Manhattan at 235 West 50th Street. The closest train is on the corner of 50th Street and 8th Avenue. Train services include, the C train to 50th street, the B train to 7th Avenue, the N train to 49th Street or the Q train to 57th Street and 7th Avenue.

90 minutes with no intermission.

The starting price is $89.50, however ticket prices vary by seating location, performance date and time. For performance schedules, pricing and links to the official ticketing sites, visit our tickets page here.

We encourage guests to purchase tickets in advance to ensure the best seating locations, however seats remain on sale until performance time, based on availability.

To get group tickets for Once On This Island click here or call 1-800-BROADWAY x2 today.

A limited number of $49.50-$59.50 same-day tickets will be made available at the box office prior to each performance of Once On This Island. The ticket lottery will take place 90 minutes before each performance. Entries will be accepted starting two hours before the performance. Limit one entry per person, and two tickets per winner. Winners must be present at time of drawing and valid identification must be shown to purchase tickets. $49.50-$59.50 cash or credit card. Tickets for certain performances may be offered in standing locations.

Lottery schedule below:

Mon: 6-6:30PM
Tue: 5-5:30PM
Wed: 12-12:30PM
Thu: DARK
Fri: 6-6:30PM
Sat: 12-12:30PM; 6-6:30PM
Sun: 1-1:30PM; 5:30-6PM

At this time, Once On This Island only has a lottery policy.

At this time, Once On This Island only has a lottery policy.

Theatre is not completely wheelchair accessible.

Performances for People With Hearing Loss: For information, please visit TheatreAccess.nyc.
To purchase, call Telecharge.com at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations select the Find Tickets button and click on the link in the “For special-access seating” section.

Orchestra: Seating is accessible to the orchestra level. Please note, once on the Orchestra level there are approximately 2 steps down per row. Entrance to the Orchestra is behind row K.

Yes. Reservations are not necessary, but please arrive early. Drivers license or ID with printed address required. Loop technology is also available at this theatre.

Yes, there is an escalator from the street level to the Orchestra level. There are steps into the theatre with an escalator available.